FAQ

Frequently Asked Questions

How do I place an order?

Select your size, add to cart, and check out. You’ll get an order confirmation via email right away.

Do I need an account to order?

No. You can check out as a guest. But having an account helps track orders and get early access to new drops.

What payment methods do you accept?

We accept UPI, debit/credit cards, net banking, major wallets, and Cash on Delivery (COD).

Is Cash on Delivery available?

Yes — COD is available across most serviceable pincodes in India.

For COD orders, please ensure accurate address and contact details to avoid delays.

How long does delivery take?

Orders are shipped in 1–2 days and usually arrive in 3–7 business days depending on your location.

How can I track my order?

You’ll receive a tracking link via email and WhatsApp once your order is dispatched.

What’s your return/exchange policy?

Check our return & refund policy for full details.

Are your products unisex?

Yes. Ombreia pieces are made to be expressive and rule-free — wear it your way.