FAQ
Frequently Asked Questions
How do I place an order?
Select your size, add to cart, and check out. You’ll get an order confirmation via email right away.
Do I need an account to order?
No. You can check out as a guest. But having an account helps track orders and get early access to new drops.
What payment methods do you accept?
We currently accept UPI, debit/credit cards, net banking, and major wallets.
Cash on Delivery (COD) has been disabled due to a rise in fake return scams. This helps us keep prices fair and ensure faster, safer deliveries for genuine customers.
Is Cash on Delivery available?
No. COD has been permanently disabled due to high fake return scams affecting our logistics and pricing. We now process only prepaid orders to ensure a smoother, more secure experience for all customers.
How long does delivery take?
Orders are shipped within 1–2 business days and usually arrive in 3–7 business days depending on your location.
How can I track my order?
You’ll receive a tracking link via email and WhatsApp once your order is dispatched.
What’s your return/exchange policy?
Check our return & refund policy for full details.
Are your products unisex?
Yes. Ombreia pieces are made to be expressive and rule-free — wear it your way.